FlowerHub.Review

The FlowerHub Software Glitch.
An insight into the business ethics of FlowerHub Pty Ltd & its director Nick (Nicki/Nicky) Christensen.

QCAT: Craven -v- Flowerhub Pty Ltd
 The Response Document
Affidavit in Reply to Response

FlowerHub Gets Sued

Have you suffered retaliation after a complaint to Flowerhub and been given the brush off because of an
Obscure Disclaimer? 

NEWS FLASH - Flowerhub is believed to be for sale @ $3.415 million

NICKI CHRISTENSEN MISLEADING

Nicki Christensen Director Flowerhub P/L
How Dare You Assert Your Legal Rights Gordon!

WARNING

THE HUBHAPPY GUARANTEE 

REASON FOR THIS WEBSITE
As a FlowerHub customer or perhaps a Southside Flower Market customer, did you know that when things go wrong with a purchase of flowers such as the example below, instead of relying on the HUBHAPPY GUARANTEE VIDEO to make things right, FlowerHub management in distressing hypocrisy, chooses to act like an asshole towards a complainant, by dishonouring the GUARANTEE (to make things right), along with suspending access to the complainant's FlowerHub trade account & messaging system in a spiteful, childish and despotic RETALIATION FOR COMPLAINING.
By reason of the complainant being PREJUDGED by Mr. Christensen (pictured pursuant to section 103A Copyright Act), as being an annoying and vexatious complainant with no merit along with suspending his FlowerHub trade account, and the fact that FlowerHub is too stupid to realise how it can benefit from a complaint, the complainant creates this FlowerHub Review in response.

• Section 103A Copyright Act
• YOUTUBE COPYRIGHT DISPUTE IN PROGRESS

• Section 104(a) Copyright Act
• YOUTUBE ISSUE RESOLVED IN FAVOUR OF THIS WEBSITE

NOW

having discovered the truth of this website, Mr. Christensen alters his position by removing his copy of the HubHappy Video from YouTube, while seeking a resolution with the complainant and offering a paltry amount in recompense. While seemingly coming to the realisation that Flowerhub has no defence in law to the QCAT Application, in defiance of Australia's legal system of Open Justice, Mr. Christensen seeks an order for non publication, thus attempting to curtail the Applicant's right to Freedom of Speech and section 21 of the Human Rights Act (he appears not to like this website). However there is no contrition and no reinstatement of the complainant's FlowerHub trade account, and the remarkable hubris continues. Accordingly, the complainant remains obstinately PREJUDGED, and as such this website continues and is updated from time to time, despite Mr. Christensen thinking that he has some sort of right to stop the truth being told.

Australian Consumer Law provides up to a $10m penalty for a company that engages in misleading or deceptive conduct. If Mr. Christensen happens to again persist with his stupid stupid stupid attempt to disclaim his way out of the liability his company occurs, a complaint to the ACCC is likely.

While Mr. Christensen's prejudging, arrogant & despotic behaviour may not contravene any anti discrimination laws in Queensland (such as this one), a comparison can be drawn with the QCAT decision Matthews v Woombye Pub Trading Pty Ltd [2022] QCAT 301, where the denial of access to the Woombye Pub cost the publican $8,000 in damages. ANY FEEDBACK

The FlowerHub Cop Out

We have taken your money for the last 2 years, BUT THAT DOESN'T MAKE YOU A CUSTOMER.

Our Guarantee is just BULLSHIT because we have an Obscure Disclaimer that says so, DIDN'T YOU SEE IT?

Just because it was too late and useless because you had already suffered your loss by your customer going elsewhere... SO WHAT!

SO FUCK OFF !!!

No Comment.

An evolving story that has a way to go yet...
Let's start at the beginning...

 10 out of 83 bunches of Sunflowers for a Wedding were purchased online from FlowerHub on 2 March 2022 & immediately paid for.
Before collection, the next day it was discovered that FlowerHub had sold most of them to someone else and refunded the purchase money.
FlowerHub apologised and explained that although it was regrettable, because of a Software Glitch overselling can happen from time to time.
The QCAT Claim alleges that this can be a common occurrence, and the pathetic excuses that FlowerHub has devised.
 LEANNE GRANT EVIDENCE, and the fact of the QCAT Claim, exposes how this historical overselling problem has not been fixed.
 Mr. Nicki Christensen (Coach Nicki) advised that no more Sunflowers were due to arrive, which left the supply of Wedding Flowers in turmoil.
 The purchaser was annoyed about zero attempt to mitigate by Christensen, and him being unconcerned that it was a Wedding purchase.
Because of bad weather and floods at the time, Sunflowers could not be sourced anywhere else.
As a result the Bride was extremely upset and requested a refund causing lost profit & business reputation to the QCAT Applicant.
 Mr. Christensen refused to "make it right" under the HubHappy Guarantee, and consequently FlowerHub Pty Ltd is being sued.

The bride was not happy:

"Oh no!
Does that mean there are no sunflowers anywhere? Even if they are not fully open? The whole theme is sunflowers bohemian with the Decor etc Sunflowers".
"They were for my cake as well. Can you please let me know ASAP."
"They are my bridal party’s flowers too".

THIS COMPLAINT WAS PUBLISHED ON THE FLOWERHUB FACEBOOK PAGE UNTIL REMOVED BY "COACH NICKI" CHRISTENSEN. 

"Coach Nicki" Christensen (FlowerHub sole director) was approached to do more than nothing, but replied:

“I don’t appreciate waking up first thing and getting a threat from you in my Facebook Messenger.”
“Let’s see. A flood. All markets closed. Power outages and you want to work a cute legal angle. Please Gordon. That’s enough.”
“We’re in fucking flowers not real-estate or banking.”
“If you want to talk to me. Call +61438131333.”
“Material loss? Over Sunflowers. You are joking.”

Further from "Coach Nicki" Christensen:

“I’ve been instructed not to communicate with you given your legal threat. Please direct all communications via email to nicic@flowerhub.com.au - Aileen”

THE COMPLAINANT FLOWER RE-SELLER WHO PURCHASED THE SUNFLOWERS FOR HIS BRIDE CLIENT, WAS THEN BLOCKED FROM FURTHER ONLINE COMMUNICATION WITH FLOWERHUB, AND HAS HAD HIS FLOWERHUB TRADE ACCOUNT SUSPENDED IN SOME SORT OF MALICIOUS RETRIBUTION FOR DARING TO SPEAK OUT AND ASSERT LEGAL RIGHTS.
APPLICATION FOR INJUNCTION TO REINSTATE TERMINATED ACCOUNT

"Coach Nicki" Christensen welches on the HubHappy Guarantee.

Having been SERVED with QCAT proceedings because of the welching, in a further attempt to weasel out of FlowerHub's legal obligations, "COACH NICKI":
• claims that the complainant is not a customer of FlowersHub (IDIOTICALLY FALSE);
• invents a story that the HubHappy Guarantee was offered but declined (TOTALLY FALSE); and
• relies on an obscure small print disclaimer that he says shields FlowerHub from being sued (IDIOTIC).
IN OTHER WORDS, HE CONTINUES TO IGNORE FLOWERHUB'S LEGAL OBLIGATIONS WITH A PERCEIVED IMPUNITY IN RELIANCE OF HIS OWN BULLSHIT!!!
 This website in in response to the Aggravating Bullshit.

The QCAT Claim alleges, Breaches of Contract & Collateral Contract, Misleading or Deceptive Conduct, Unconscionable Conduct and Negligent Misrepresentation, with damages of foregone loss of profit, loss of business reputation, culminating in a HubHappy Guarantee claim in order to address these matters with the simplicity that the Guarantee offers. However "Coach Nicki" (in his enormous wisdom & infinite knowledge of business affairs) > REJECTED a RESOLUTION with this PATHETIC EXCUSE.

 NOW his DEFENCE fails to properly respond to the alleged facts, while essentially reproducing the previous BULLSHIT and offering up a load of irrelevant and ridiculous excuses, such as bad weather affecting the grower's supply of flowers, when the 10 bunches of Sunflowers that had been purchased were in fact stocked in the cold room at the time of purchase, given that 83 bunches were represented to be in stock. READ IT HERE.

 However, it can be ascertained from all the EVIDENCE, that there is a serious problem with the Flowerhub System Software which is the basis for the problem complained about that has resulted in all the mix of BULLSHIT and EXCUSES. And as such... Coach Nicki's previous admission of a Software Glitch (evidence page 9 of QCAT Application described as a "Computer Glitch") and followed by: "weve been working on this issue for the past 2 days trying to find in the code why it is not adding up ie balancing" rings true, a Software Glitch that has always historically existed but never fixed!!!

Amusingly, Coach Nicki is also developing a software company by the name of Digital Door (with EXPRETS) promoting "Flower Software made by a Flower Company for Flower Companies" with some Filipino colleagues doing the actual software authoring and the Sales Director being "Nicki". However Nicki Sales Director is blaming his own version of the software for a Glitch, the Glitch that has caused this saga with legal consequences, and the Glitch that apparently cannot be fixed.

For someone that claims to be AN IDEAS MAN (with a staggering amount of claimed business abilities) that charges EYE WATERING FEES for "Coach Nicki" business services, paying what was then owed JUST $123.65, and not aggravating the matter would seem to be a good idea and sensible considering the known Software Glitch. However, despite being advised that he should get legal advice, "Coach Nicki" being "Coach Nicki" believes that he knows better, and can ignore a decision by the High Court of Australia regarding Fine Print Disclaimers.

Fine Print Disclaimers

FINE PRINT DISCLAIMER

FOR any Egocentric Business Genius that thinks a Disclaimer provides a legal shield against behaviour that is unlawful or actionable, see...
Website Disclaimers as underwritten by the High Court...
Australian Competition and Consumer Commission v TPG Internet Pty Ltd [2013] HCA 54 - where the High Court refused to allow companies to escape liability by relying on Fine Print Disclaimers, and instead focused on the general impressions created by the representations.
See more from CLAYTON UTZ (Archive). And more from the ACCC.
ADDED to this, is the fact that the Disclaimer does not qualify the Guarantee, it totally contradicts and invalidates it!

IN FACT, simply attempting to apply this patently absurd Disclaimer Bullshit, especially in contradiction to its own HubHappy Guarantee, may well be in contravention of Australian Consumer Law.
SEE the analogy where legal rights were sought to be refused:
ACCC - Harvey Norman franchisee ordered to pay penalties of $52,000 for false or misleading representations about consumer rights.

Coach Nicki's HubHappy Guarantee

NICKI CHRISTENSEN - COACH NICKI
SOMEONE HAS DISABLED THE VIDEO
TRANSCRIPT BY YOUTUBE

View in Action

Yeah... just welch on it Coach Nicki when it suits you, because a flower re-seller had the audacity to strongly complain about the calamity you imposed on his wedding client!!! 
Absolutely Disgraceful!!!
SIGNED
Gordon Craven - Select Flowers

Since Being Served on 19 May 2022, it was noticed that the above Core Video Evidence had been disabled.

NICKI CHRISTENSEN - COACH NICKI
IN CHARGE OF HYPOCRISY
• YOUTUBE COPYRIGHT DISPUTE IN PROGRESS
• YOUTUBE ISSUE RESOLVED IN FAVOUR OF THIS WEBSITE

It was replaced with the copy made for the Tribunal.

On Tuesday 31 May 2022 it was discovered that the FlowerHub video evidence had been disabled from viewing. CONVENIENT huh?
However the copy previously saved for QCAT was uploaded which can now be viewed HERE.

A copy of the Video evidence was filed with QCAT on 8 June 2022
On 13 June 2022 after being filed with QCAT, it was noticed that the original was working again.
CONVENIENT huh!

FlowerHub's "Coach Nicki"

Mr. Christensen ("Coach Nicki" with "Super Power" + "Attributes") and also operator of Southside Flower Market which he says, is a "Gift to the People of Logan City", spruiks himself to be a Self Made Millionaire (SMM) that provides personal business "coaching" from $495.00 per hour to an annual fee of $47,447.00 per person, with 1 to 1 "coaching" starting at $3,500 PER DAY which according to "Coach Nicki" is; "not for the poor".

However "Coach Nicki" with his Huge Ego, "Super Power" and all these "Attributes", appears to have little or no understanding or care regarding contract obligations, Australian Consumer Law or the benefit that can flow from a customer complaint, and despite being an SMM begrudges honouring his HubHappy Guarantee. It is becoming apparent that this self portrayed BIG HEAD thinks that he knows it all, can do no wrong and it's all about, the LAW according to NICKI.

Lets take a closer look at some of the "coaching" that Nicki SMM provides from the Nicki Penthouse:

BIG HEAD






GET

QCAT DOCUMENTS FILED:
•  QCAT Application.
•  Affidavit of Service.
•  Injunction Application.
•  Declaration regarding Video Evidence.
•  The Coach Nicki Defence/Response.
•  Affidavit in Reply to the Defence/Response.
•  Submissions to QCAT regarding Software Glitch.



FlowerHub
Any questions?

Get the FlowerHub / Christensen side of things.
COACH NICKI DIRECT: 0438 131 333

CONTACT ADDRESSES:

• 6 Carlyle Street
Slacks Creek QLD 4127.

• Penthouse Unit 117
170 Leichhardt Street
SPRING HILL QLD 4000. (per ASIC extract)

SOCIAL MEDIA

EMAIL:
service@flowerhub.com.au


WORD CLOUD
Software Glitch, Flowerhub Software, Southside Flower Market, Wholesaler, Digital Door, Digitaldoor, Bulk Orders, Florist, Online Flower Market in Australia, Brisbane Nicki Christensen, Flower Market, Flowerhub for sale, Flower Auction in Australia, Wedding Flowers, Wholesale Flowers, and Bulk Flowers Brisbane
Website Disclaimer ARCHIVE

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• Market Stalls

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OTHER FLOWER REVIEW SITES:
RosesOnly.Review
FlowerFraud.com
Fake.Florist
With all this rorting going on and with Google's promotion of it earning it $millions, all of which the ACCC chooses to ignore, and now this Flowerhub material...
Who would want to be a florist in Australia???
CONTACT GORDON CRAVEN PUBLISHER: